Career and Volunteer

Thank you for your interest in participating in our work! Operation Eyesight is a community of support, and our work depends upon the energy, creativity and generosity of people like you.

Career Opportunities

Reports to:
Director of Development

Position Summary
As a member of the Major Gifts Donor Relations team, and reporting to the Director of Development, the Donor Relations Officer is responsible for identifying, cultivating, securing and stewarding support from individuals, foundations, corporations, and clubs & associations, with the goal of supporting our sight-saving work in Africa and South Asia. This role will contribute to Operation Eyesight’s strategic plan and revenue goals.

Duties and Responsibilities

In this role, some of your key responsibilities will include:

  • Manage a portfolio of donor relationships through identification, cultivation, solicitation and stewardship activities.
  • Conduct prospect research for foundations, corporations, and service clubs for suitable matching interests
  • Prepare and submit foundation and corporate funding requests including letters of intent, proposals and grant applications, with support from Donor Relations, Marketing Communications and the International Programs teams.
  • Ensure funding is used in accordance with grant requirements and maintain excellent communication with and reporting back to the funder, with support from Donor Relations, Marketing Communications and the International Programs teams.
  • Prepare weekly manager updates to be shared with the Director of Development documenting updates, successes, milestones, challenges and support needed.
  • Support the Major Gifts team on collaborative fund development initiatives as needed.
  • Keep accurate records about donors, prospects, gifts and activities with them in Operation Eyesight’s CRM.

Job-Related Skills

  • High ethical standards of behavior, good judgment, respect for others, confidentiality and attention to detail
  • A desire and passion to make a difference in developing countries through sustainable, community-based health solutions.
  • Excellent writing and oral communication skills in English
  • Demonstrated ability in fostering positive donor relationships
  • Strong interpersonal and communication skills in a multicultural environment
  • Strategic thinker with the ability to understand and translate plans and strategies into action, with detailed implementation action plans.
  • Excellent planning, organization, project management and time-management skills.
  • Process oriented and systematic worker with a natural inclination to document work.
  • Knowledge and familiarity with research techniques for fundraising prospect research.
  • Knowledge of fundraising principles and ability to participate in all aspects of the donor cultivation cycle.
  • Computer competency with word-processing, spreadsheet and PDF applications, CRM databases (ex. Salesforce), and internet skills.
  • Understanding of and adherence to the Association of Fundraising Professionals (AFP) Code of Ethical Standards.

Values

Operation Eyesight’s values:

  • Quality and Excellence
  • Comprehensiveness and Collaboration
  • Accountability and Transparency
  • Empowerment and Transformation
  • Adaptability and Flexibility
  • Equitably and Respect
  • Innovation and Creativity

Education/Training/Experience

  • Post-secondary education at the Bachelors level or higher.
  • Education in in fund development an asset.
  • At least three years’ experience in fund development
  • Experience with prospect research, proposal writing, planned giving and event planning
  • Excellent presentation, communication and interpersonal skills
  • Excellent writing skills
  • Excellent computer skills
  • Experience with marketing, sales or communications considered an asset
  • Knowledge of international development issues considered an asset

This is a full time, permanent position with a comprehensive benefits program, excellent working environment, and room for growth.  We offer a flexible work environment and competitive compensation for the successful candidate.

If this opportunity sounds like one you’d like to pursue, please submit your resume by February 28, 2020 to hr@operationeyesight.com. More information about Operation Eyesight may be found on our website at www.operationeyesight.com

Operation Eyesight would like to thank all applicants for their interest in this position; however only those individuals selected for an interview will be contacted.

Reports to:
Director of International Finance

Position Summary

  • You are interested in making a true social impact in the work that you do.
  • You are interested in working for an International Non-Governmental Organization that is looking to double its revenue in the next three to four years.
  • You enjoy organizing information and systems to create efficiencies and smooth processes.
  • Words that inspire you to thrive in your work include but are not limited to CHANGE, GROWTH, and EFFICIENCY.
  • You come from a high performing background and you want to contribute to the change and growth we are looking to achieve in our organization.
  • You are a committed and driven individual.

Reporting to the Director of International Finance, (working closely with the Donor Relations, Marketing/Communications and International Programs teams), the ERP Impact Coordinator is responsible for improving and managing the flow of information between our office in Calgary and our offices in India, Ghana, Kenya, Zambia and Nepal. This role is accountable for maintaining systems and processes to ensure information is available to Donor Relations, Finance and Marketing & Communications, while reducing the demands on the International Programs teams. This role will be responsible for  learning, maintaining, and training staff on the Management Information System (MIS). As the successful candidate, you will ensure each team has timely access to the information they need, and that the information is presented in a digestible and usable format. By creating efficiencies and ensuring strategic information flow, you will be crucial in meeting annual targets for allowing Operation Eyesight to achieve its strategic goal of raising $10 million by 2021.

Duties and Responsibilities

  • Develop a firm understanding of the business of Operation Eyesight.
  • Develop a firm understanding of the MIS system/Salesforce
  • Manage the flow of information from the International Programs teams to the Donor Relations, Finance and Marketing & Communications teams.
  • Work with Donor Relations, Finance and Marketing & Communications to  maintain and improve the  document filing system on SharePoint that will be used with the MIS
  • Implement process maps and implementation plans and hold others accountable for adhering to those procedures.
  • Develop a training program for staff to increase their understanding of processes, systems and the MIS.
  • Manage and prioritize information requests to the International Programs teams and serve as the main point of contact for asking and answering questions.
  • Facilitate learning exchanges between all our countries of work, so each department gains an in-depth understanding of our fundraising, communications and programming needs and can work together to achieve Operation Eyesight’s strategic priorities.
  • Achieve a bird’s-eye view of our programs and projects, identifying challenges, opportunities and possible areas for inter-departmental collaboration.
  • Understand Operation Eyesight’s funding priorities, educate the Donor Relations team on those priorities and provide fundraising support as needed. 
  • Keep the team updated on successful proposals, project changes, trends in the industry and other relevant information.
  • Develop and streamline organization-wide processes for developing and managing funding priorities, proposals, gift agreements, stewardship reports and other donor materials, and effectively communicate these with staff.
  • Communicate and work with different vendors (i.e. Salesforce, eyeSmart, Vera) and staff to ensue database integrity, security, relevance.
  • Update and maintain operational documentation.
  • Coach, train, empower program team members as required.
  • Develop and implement strategies to successfully transition staff through database reporting changes including the implementation of communication, engagement, change leadership/management, training, resistance management strategies and plans.
  • Support and build staff capacity to collect, manage, analyze, and utilize data for impact measurement, project and grant management and donor management
  • Be the matter expert on the  MIS project.
  • Identify improvements to your role, the Donor Relations team and Operation Eyesight overall; work with your teammates to implement solutions.

Job-Related Skills

  • Excellent planning, organization, and management skills in database, projects and time project management and time-management skills.
  • Excellent written and verbal communications skills.
  • Process-oriented and systematic, with a natural inclination to document work.
  • A team-player who is also able to work independently and be self-motivated when necessary.
  • Eagerness to learn, develop solutions and educate others.
  • Ability to take the initiative and hold others accountable.
  • Professional demeanour, with the ability to build relationships with a wide range of people – across various departments and countries of work.
  • Knowledge of fundraising principles is an asset.
  • A desire and passion to make a difference in developing countries through sustainable, community-based eye health solutions.
  • Social impact measurement focused.

Education/Training/Experience

  • Bachelor’s degree in a related field (Business, Process Management, Administration).
  • 3-5 years experience in a project management, information and process management, administration, or related role.
  • Non-profit and/or NGO experience is an asset.
  • Experience with MIS and particularly Salesforce is a strong asset.
  • Computer competency with MS Office, word-processing, spreadsheet applications, and project management and CRM tools.
  • Experience with SharePoint is considered an asset
  • Demonstrated experience with project management and execution.
  • Demonstrated experience with process management and creating efficiencies in an organization.
  • Experience working with international and/or intercultural teams is an asset.

This is a full time, contract position. We offer a flexible work environment and competitive compensation for the successful candidate.

If this opportunity sounds like one you’d like to pursue, please submit your resume to hr@operationeyesight.com. More information about Operation Eyesight may be found on our website at www.operationeyesight.com

Operation Eyesight would like to thank all applicants for their interest in this position; however only those individuals selected for an interview will be contacted.

Volunteer Opportunities

Would you like to know more about volunteering with Operation Eyesight in Calgary? Please Contact Us!

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