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Career Opportunities
Position Title: Manager, Institutional Funding & Partnerships (Europe)
Reports to Position Title: Director, Development
Location: UK
Position Summary
Our Fund Development department has an immediate opening for a full time Manager, Institutional Funding & Partnerships (Europe). Reporting to the Director of Development, you will coordinate and manage the implementation of the institutional fundraising strategy of Operation Eyesight with the objective to diversify and increase the portfolio of major grants. You will build new partnerships and nurture existing relationships. You will take the lead responsibility to identify new opportunities with government, statutory and professional foundation sources to secure significant restricted and semi-restricted funding. You will support the development of strong relationships alongside International and Country Programme colleagues and members of the Donor Relations and Marketing & Communication teams to secure new funding.
Key Accountabilities
In this role, some of your key responsibilities will include:
- Participate in formulation of and take ownership of the institutional fundraising strategy within the UK and Europe for OE’s countries of intervention in South Asia and Africa
- Lead the identification, development and management of strategic relationships with Institutional Donors
- Develop, implement and monitor annual plans based on the fundraising strategy
- Establish long term partnerships, strengthen existing relationships, and initiate new institutional contacts in the international development sector
- Contribute to maintaining a healthy institutional funding pipeline by leading on the research and identification of potential new funding opportunities and streams, with particular focus on:
- Bilateral donors based in the UK and Europe (e.g. UK Aid, NORAD, DANIDA)
- Multilateral donors (e.g. UNICEF, UNDP, WB)
- MNCs with significant CSR programmes and large Foundations (e.g. Standard Chartered Bank, Gates Foundation, Essilor Foundation)
- INGOs (Save the Children, Plan International, CBM DRC)
- Lead on the grant proposal development of reactive institutional bids or in response to calls for proposals in collaboration with relevant teams, leading to successful submission and signing of contracts
- Work closely with finance and programmes teams to meet the donor requirements
Job-Related Skills
- Significant experience in fundraising, partnerships and/or business development in the institutional sector (preference for USAID, FCDO, WB, Norad, Danida, Sida)
- In-depth knowledge and understanding of at least 3 institutional donors (bilateral and multilateral) and demonstrable knowledge of the institutional funding landscape
- Experience and track record in bid development and proposal writing including management and coordination of different stakeholders as part of creating successful partnerships
- In-depth understanding of the international humanitarian and development sector
- The ability to think strategically and the knowledge to develop a competitive advantage with OE programs through innovative partnerships
- Superior written and verbal communication skills, with exceptional proposal writing and presentation capabilities
- Knowledge of fundraising information sources and familiarity with research techniques for prospect research (Devex, Business forecast, etc)
- Experience with CRM systems
- Experience of working directly with the most senior levels in an organization, and the ability to effectively strategize and engage various groups and constituents
- Highly developed skills in organizational efficiency and project leadership, including demonstrated accomplishments while working with cross-functional teams
- Confident extracting and analysing data in order to make effective, efficient decisions about prospect strategy and process
- Ability to work independently, yet communicate and coordinate clearly and regularly with the wider team when proposal development requires
- Great attention to detail
- Calm under pressure, and can manage competing priorities and deadlines
- Highly self-motivated, with a proactive nature to seek out new opportunities
Operation Eyesight’s Values
Equity | Excellence | Citizenship | Innovation | Compassion
Training & Experience
- Experience in raising funds from major donors like USAID, GAC and UK Aid
- Demonstrated success in fundraising, strategic planning, people management, portfolio management, and proposal development
- Exceptional interpersonal and communication skills, with the ability to build trusted relationships across and outside of the organization
- Experience in working collaboratively across multiple departments and high-level stakeholders
- Exceptional diplomacy skills and superior attention to detail
- Discretion and ability to manage confidential information appropriately
- Ability to represent the organization in external forums
- Ability to travel domestically and internationally as needed
Does this opportunity sound right for you? Please submit your resume and cover letter to HR@operationeyesight.com
This position will remain open until a suitable candidate is found. Kindly note that only applicants who showcase their relevant experience will be contacted.
Reposted on December 18, 2023.
Reports to: Director, Marketing & Communications
Term: June 3 to Dec. 20, 2024 with possibility of extension
Location: Canada remote; however, preference will be given to candidates able to work in the Calgary office a few hours each week. Due to the global nature of our work, some early morning or late evening meetings may be required.
Scope
Operation Eyesight Universal’s Marketing & Communications team is looking for a part-time/freelance Graphic Designer to support with a variety of projects throughout the year. In addition to driving the organization’s overall communications strategy, the MarCom department functions as an internal support service for the global team. Design projects might include banners and signage for Zambia, newsletters and direct mail letters for Canada, digital and print ads for India, brochures and slide decks for Kenya, or eye health posters and reports for Ghana.
We strive to enhance our global brand while also meeting the needs of our local staff and programs. The Graphic Designer will provide design support for all departments as required, including design for both online and offline executions – while ensuring the materials adhere to graphics guidelines and project specifications.
At this time, we require roughly 10 hours of support per week, and that will likely increase by Q4, to a maximum of 20 hours per week.
Key responsibilities include:
- Under the direction of the Director, Marketing & Communications and in collaboration with the MarCom team, provide graphic design services for all departments as required. This includes executing design stages from concept to final print-ready or web-ready materials.
- Work with various departments to understand their business objectives and how to best achieve those objectives through effective communication and design. This includes discovery/brainstorming sessions, creative mood boarding and A/B testing of designs.
- Under the guidance of the full-time Web & Graphic Designer, adhere to Operation Eyesight’s graphics guidelines and brand requirements, ensuring all online and offline materials align with the organization’s vision, values, priorities and image.
- In addition to creating designs for print, develop and/or support the production of video, graphics and other elements for utilization on the website, on social media, in email campaigns and other communications.
- Prepare and upload print-ready artwork that meets project specifications, review artwork proofs and make timely adjustments as required.
Required Competencies
Education and Experience:
- Diploma/degree in graphic design or related field
- Minimum two years of graphic design experience
- Proficiency in Adobe Creative Cloud
- Digital drawing experience is a strong asset
- Experience using Microsoft Office including SharePoint and Teams is a strong asset
- Experience with WordPress is a strong asset
- Experience with Canva is an asset
Skills and Competencies:
- Highly effective communicator (written, oral, visual and interpersonal)
- Disciplined designer with a creative eye, strong attention to detail and a high degree of accuracy
- Must be able to take initiative and have strong follow-up and follow-through skills; able to work with minimal supervision
- Ability to oversee multiple projects with tight deadlines simultaneously
- Demonstrated creativity, effectiveness, organizational skills, and ability to seek and incorporate feedback from others
- Proven experience working effectively with multiple teams to accomplish goals
- Experience working with international teams is an asset
Interested in applying? Submit your resume, portfolio and hourly rate to HR@operationeyesight.com
This is a hybrid position based in Calgary, Canada.
Our Fund Development department has an immediate opening for a full time Major Gifts Officer. Reporting to the Director of Fund Development, you will focus on revenue-generation of gift Commitments in $25,000 to $1M range., connecting with existing and prospective donors to identify, cultivate, solicit and steward current and future gifts. The ideal candidate will have fundraising experience and proven success in closing major gifts at the $100K+ level.
The MGO will be part of a high performing and successful Fund Development team that works collaboratively with International and Country Programme colleagues, members of the Fund Development team and Marketing & Communication team to secure new funding. The MGO will be equally capable of qualifying, cultivating, and closing gifts autonomously, with a team member or in concert with a volunteer. They will have the ability to connect the dots between the need and the donor’s interests and objectives. Supportive and respectful, the successful candidate will be a solutions-oriented team player collaboratively working towards a common objective.
Key Accountabilities
In this role, some of your key responsibilities will include:
- Personally develop and manage a portfolio of major gift donors ($25,000+) through all stages of the donor cycle
- Actively seek out new major donor prospects and assess interest
- Secure discovery meetings to establish or strengthen donor relationships
- Complete donor calls and visits to identify, cultivate, solicit, steward and provide ongoing relationship management to a portfolio of donors
- Where appropriate, liaise with Senior Leadership to effectively cultivate, solicit and steward relationships
- Prepare related briefing notes and call reports, individualized solicitation proposals, presentations and other correspondence
- Provide ongoing stewardship and high touch experiences to our major donors, with a focus on reporting and donor retention
- Maintain donor and prospect records including: entering and maintaining solicitation and donor information, call reports, proposals and referral tracking
- Work collaboratively with other departments and model behaviour that encourages a mutually supportive team environment
- Lead by example to build excitement and accountability with team members to emulate similar behaviour
Job-Related Skills
- Relevant fundraising experience at the $100,000+ gift levels
- Previous experience in international development fundraising an asset
- Demonstrated ability to set and achieve ambitious fundraising goals
- Exhibits a high level of maturity and aptitude for working in a fast-paced environment; demonstrates ability to work autonomously, competently handles multiple tasks, sets priorities and meets deadlines
- Ability to understand the needs and interests of individual donors, corporations and other funding organizations in order to develop mutually beneficial relationships with Operation Eyesight
- Interest in all aspects of preventing avoidable blindness and a dedication to promoting Operation Eyesight fundraising priorities by helping to create excellent working relationships with our International Programmes teams
- Excellent written and oral communication skills
- Strong interpersonal and networking skills with donors, volunteers and the OE team
- Personal presentation and approach to ensure the highest level of professional representation of OE at all times.
- Donor database experience – Salesforce
- Strong proficiency in Microsoft Office – PowerPoint, Excel and Word
Operation Eyesight’s Values:
Equity | Excellence | Citizenship | Innovation | Compassion
Operation Eyesight’s Offer includes:
- 37.5 hour work week
- The ability to work flexible hours (hybrid work from home and in office)
- Four (4) weeks paid vacation per year, plus paid office closure between Christmas and New Year winter break
- Five (5) paid personal days, plus two (2) paid wellness days per year
- Eight (8) paid sick days
- Extensive heath, dental and HSA/WSA coverage for you and your dependents
- 5% Employer RSP contribution
- Learning & Development opportunities
- Working with caring and compassionate staff
Education/Training/Experience
- 3-5 years experience of raising funds from major donors ($100,000+)
- University or college degree in a related discipline
- Certified Fund Raising Executive (CFRE) designation or willingness to work toward is considered an asset
- Demonstrated success in fundraising, strategic planning, people management, portfolio management, and proposal development
- Exceptional interpersonal and communication skills, with the ability to build trusted relationships across and outside of the organization
- Experience in working collaboratively across multiple departments and high-level stakeholders
- Exceptional diplomacy skills and superior attention to detail
- Discretion and ability to manage confidential information appropriately
- Ability to represent the organization in external forums
- Ability to travel domestically and internationally as needed
Does this opportunity sound right for you? Please submit your resume and cover letter to HR@operationeyesight.com
This position will remain open until a suitable candidate is found. Kindly note that only applicants who showcase their relevant experience will be contacted. Thank you.
This is a hybrid position based in Calgary, Canada.
Our Fund Development department has an immediate opening for a full time Mid-Level Gifts Officer. As Reporting to the Director of Fund Development, this position will focus on revenue-generation of gift commitments ($1,000 to 25,000) by connecting with existing and prospective donors to identify, cultivate, solicit and steward current and future gifts. The ideal candidate will have fundraising experience and proven success in closing gifts in this range.
Working in collaboration with members of the Fund Development team, International and Country Programme colleagues and Marketing & Communication team, this position will help grow our mid-level giving program, including cultivation, solicitation and stewardship of a portfolio of donors, deepening connections and securing funds for our organization’s mission to prevent avoidable blindness. You will focus on providing the very best moves management system to retain and upgrade these important donors.
Key Accountabilities
In this role, some of your key responsibilities will include:
- Develop and execute strategies to identify, qualify, cultivate, solicit and steward mid-level gifts ($1,000 – $25,000) from individuals, foundations and corporations
- Actively manage a portfolio of 100-150 donors/prospects and develop effective fundraising tactics to secure ongoing annual support, cultivate for major gifts and legacy giving potential
- Evaluate, recommend and implement innovative, mid-level giving strategies to engage and inspire support from like-minded prospects and donors
- Develop and monitor KPI’s and prepare activity and financial reports on a regular basis
- Develop a moves management system for mid-level donors and maintain timely and accurate notes in Salesforce to reflect activity
- Work with the Fund Development team to identify and qualify donors based on capacity, interest, linkages and readiness for mid-level gifts, major gifts or legacy gifts
- Collaborate with Event & Stewardship Officer to ensure appropriate recognition and stewardship of assigned donors
- Work closely with Annual Giving and the Marketing & Communications team in developing a data-driven strategy for mid-level donors in direct marketing campaigns, helps with mid-level donor segmentation strategies and carry out personal follow-up for maximum fundraising impact
- Maintain donor and prospect records including: entering and maintaining solicitation and donor information, call reports, proposals and referral tracking
Job-Related Skills
- Progressive fundraising experience preferred, with demonstrated success in developing strategies for personalized cultivation, solicitation and stewardship
- Proven ability to handle sensitive and confidential situations, demonstrate poise, tact and diplomacy and maintains confidentiality
- Demonstrated ability to build and maintain successful relationships with a wide variety of internal and external stakeholders
- Excellent oral and written communication skills with the ability to influence, inspire and engage key stakeholders internally and externally
- Attention to detail and a high degree of accuracy
- Ability to understand donor needs and think strategically about donor engagement
- A strong understanding of donor stewardship and its importance in strengthening and deepening donor relationships
- Highly organized and flexible with the ability to work independently and as part of a team, manage multiple priorities, tasks and relationships in a fast-paced and collaborative environment
- Strong critical thinking and decision making skills, demonstrate a positive attitude, willingness to search out answers, troubleshoot and problem solve independently using sound judgement and ability to recognize where others need to be involved in activities or decisions
- Strong project management skills and ability to set priorities and meet deadlines with minimal supervision
- Experience managing fundraising targets and donor relationships
- Donor database experience – Salesforce
- Strong proficiency in Microsoft Office – PowerPoint, Excel and Word
Values
Operation Eyesight’s values:
- Equity
- Excellence
- Citizenship
- Innovation
- Compassion
Operation Eyesight’s Offer includes:
- 37.5 hour work week
- The ability to work flexible hours (hybrid work from home and in office)
- Four (4) weeks paid vacation per year, plus paid office closure between Christmas and New Year winter break
- Five (5) paid personal days, plus two (2) paid wellness days per year
- Eight (8) paid sick days
- Extensive heath, dental and HSA/WSA coverage for you and your dependents
- 5% Employer RSP contribution
- Learning & Development opportunities
- Working with caring and compassionate staff
Education/Training/Experience
- 2-3 years of related work experience in a fundraising position or equivalent combination of education and experience
- University or college degree in a related discipline
- Knowledge of Salesforce is an asset
- Demonstrated success in fundraising, strategic planning, people management, portfolio management, and proposal development
- Exceptional interpersonal and communication skills, with the ability to build trusted relationships across and outside of the organization
- Exceptional diplomacy skills and superior attention to detail
- Discretion and ability to manage confidential information appropriately
- Ability to represent the organization in external forums
- Ability to travel domestically and internationally as needed
Does this opportunity sound right for you? Please submit your resume and cover letter to HR@operationeyesight.com
This position will remain open until a suitable candidate is found. Kindly note that only applicants who showcase their relevant experience will be contacted. Thank you.
This is a hybrid position based in Calgary, Canada.
The Communications Specialist, also functioning as a media relations officer, plays a key role in developing and implementing strategic communications and marketing initiatives to move our organization and mission forward. If you love to write, have a proven track record of driving successful communication strategies, and know what it takes to develop the right content with the right message for the right audience, then this could be your dream job.
You’ll join our Marketing & Communications team in Calgary (hybrid role), and you’ll work closely with various departments across our global organization. Chatting with our partners in Kenya about local media opportunities or collaborating with colleagues in India on a marketing campaign could become your new normal. Best of all, you’d be part of something big, helping to drive our organization forward as we work toward our vision of the elimination of avoidable vision loss.
Duties and Responsibilities
In this role, some of your key responsibilities will include:
- Under the direction of the Director of Marketing & Communications, collaborate with colleagues in various countries of work to develop, implement and evaluate global communications plans in line with the organization’s strategic plan and priorities.
- Develop and execute a global media relations strategy, provide key messages and coaching for spokespeople, monitor media coverage, and identify trends and opportunities to generate awareness and enhance the organization’s reputation.
- Lead strategic communications initiatives, develop and execute marketing campaigns, and produce various materials such as blogs, FAQs, media advisories and releases, annual reports, speaking notes, advertisements, eye health education materials and journal articles.
- Position staff and partners as thought leaders, and pursue opportunities to participate in conversations within the eye health and development sectors and share our impact.
- Collaborate with Operation Eyesight’s partners to deliver joint communication initiatives and represent Operation Eyesight in various communication-related working groups within the sector.
- Provide accurate, timely copywriting and copy editing for all departments within the organization.
- Working with internal and external graphic designers, manage creative design projects for all departments within the organization.
- Write/edit proposals, Cases for Support and other fundraising appeals for work initiated by the Donor Relations and Programmes teams.
- Liaise with print vendors and advertisers to deliver various publications and awareness tactics.
- Provide support to the Marketing & Communications team and international teams to fulfill other tasks.
As the organization grows and begins implementation of the 2024-28 strategic plan, the role of the Communications Specialist might also evolve to meet the goals set out in the new strategic plan.
Job-Related Skills
- Excellent writing skills: strong copywriting abilities, editing skills, and an effective ability to write for various mediums and audiences.
- Highly effective communicator (written, oral, visual and interpersonal).
- Demonstrated initiative, creativity, effectiveness and organizational skills.
- Proven experience working effectively with multiple teams across several departments to accomplish goals.
- Attention to detail, particularly in writing.
- Ability to prioritize and oversee multiple projects with tight deadlines simultaneously.
- Issues management / crisis communications experience is a strong asset.
- Social media knowledge and application skills are an asset.
- Experience using WordPress, Adobe Creative Suite and/or Salesforce is an asset.
Education/Training/Experience
- Degree in public relations, journalism, communications, marketing or related field.
- Minimum of five years’ experience in public relations, communications or journalism.
- Experience with developing and executing media relations strategies with proven results. Familiarity with CP Style is a strong asset.
- Experience in the not-for-profit and/or international development sector is a strong asset.
Operation Eyesight’s Values:
- Equity
- Innovation
- Citizenship
- Compassion
- Excellence
If this opportunity sounds like a good fit, please submit your resume and cover letter to hr@operationeyesight.com. In addition, please provide two writing samples (a news release and a work sample of your choice). More information about Operation Eyesight can be found on our website at operationeyesight.com.
Operation Eyesight would like to thank all applicants for their interest in this position; however, only those individuals selected for an interview will be contacted.
Last updated February 20, 2024
Position Title: Advancement Assistant
Purpose of the Position
The Advancement Assistant at Operation Eyesight Universal plays a pivotal role in ensuring the smooth functioning of the Advancement team. This position exists to support the Directors of Fund Development and Marketing & Communications, and to optimize the team’s time and effectiveness by managing administrative tasks, facilitating communication and managing projects, while also providing occasional support to administrative staff as needed.
Key Duties and Responsibilities
- Information Management: Organize and maintain files, records, meeting notes and documents ensuring easy access and retrieval when needed.
- Project Management: Coordinate project activities, maintain and update the project schedule, monitoring timelines, progress and communication with the team.
- Meeting Arrangements: Prepare agendas, materials and presentations for meetings, ensuring all necessary information and supplies are available. Attend meetings, take minutes, and follow up on action items and decisions as required. Arrange catering/refreshments as required.
- Calendar and Travel Management: Coordinate and manage calendars, schedules, meetings, and travel arrangements for staff and vendors.
- Communication and Writing: Act as a liaison between the Leadership Team and internal teams, external partners, donors, and other stakeholders, ensuring timely and accurate communication, and drafting correspondence and reports as needed. Proofread materials prior to distribution.
- Expense Oversight: Monitor and manage expenses, credit card receipts, reconciliation, vendor invoices and audits. Prepare and submit expense reports in a timely manner.
- Internal Communication: Collect and arrange for the posting of team bios, photos and newsletter submissions. Organize and maintain marketing and communications resources on SharePoint for global team use. Maintain the Fund Development Shared Drive
- Onboarding of Staff: Support the onboarding of new staff
- Event Coordination: Support the planning and execution of events, conferences, and retreats including board retreats, coordinating logistics, invitations, and other arrangements.
- Stationary Inventory – Maintain and order envelopes, business cards, labels, greeting cards and other materials as required.
- General Admin Support: Provide occasional support to administrative staff during busy periods or staff absences. This includes assisting with tasks such as answering phones, handling mail, accepting deliveries, filing documents, and other administrative duties as required.
- Miscellaneous support: Undertake ad-hoc projects and duties as assigned
- Salesforce: Support Director of Development with uploading and retrieving donor information in Salesforce
Qualifications
- Bachelor’s degree in Business Administration, Management or a related field.
- Proven Experience in a fast-paced administrative role supporting multiple team members
- A strong team player who is self-motivated and proactive in addressing issues as they arise
- Ability to coordinate multiple projects and take initiative to make recommendations and take positive action
- Experience of prioritizing a diverse workload and working to deadlines
- Attention to detail and ability to juggle competing demands
- Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
- Strong communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders.
- Strong writing skills with excellent attention to detail.
- Proficiency in Microsoft Office Suite, including SharePoint and Planner, and other relevant software applications.
- Experience using Customer Relationship Management software. Experience with Salesforce is a strong asset.
- Experience hosting virtual meetings for large teams via Zoom, Microsoft Teams or similar platform.
- Discretion and confidentiality in handling sensitive information.
- Flexibility and willingness to adapt to changing priorities and support colleagues as needed.
Does this opportunity sound right for you? Please submit your resume and cover letter to HR@operationeyesight.com
Position Summary
Do you thrive on building relationships with donors, meeting key performance indicators, and coordinating the steps involved in processing Planned Gifts? The Fund Development Officer, Planned Giving is responsible for increasing revenue from Planned Giving by developing, implementing and evaluating strategies to acquire new donors and manage relationships with existing donors. Reporting to the Director of Development, the Planned Giving Officer uses relationship management, administration, marketing, and problem-solving skills to enhance the planned giving program.
Key Accountabilities
In this role, some of your key responsibilities will include:
- Develop and manage a portfolio of planned giving donors
- Manage relationships and meaningful interactions with individuals who have included Operation Eyesight in their estate plans
- Analyze donor information to determine and prioritize donors, and create stewardship plans for different segments of planned giving donors.
- Develop relationships through personal visits and other communication (phone, email, mail, face to face)
- Monitor and evaluate donor engagement/cultivation, recognition and stewardship strategies and bring forward new engagement opportunities
- Increase the number of planned giving donors
- Working with the Director of Development, Stewardship & Events Officer, and Marketing/Communications team, develop and implement planned giving marketing and acquisition strategies to promote program growth and objectives
- Develop and manage relationships with allied planned giving professionals
- Respond to indications of interest in planned giving from donors in a timely manner, provide technical information and follow up to acquire formal confirmation of the Gift
- In consultation with other Fund Development staff, develop and implement tailored solicitation strategies and proposals for prospects/donors, including detailed gift proposals using bequests, life insurance, annuities, charitable remainder trusts and similar instruments
- Increase efficiency in Estate administration
- Develop and maintain an administration system using Salesforce to facilitate the moves management strategy and keep records of donor interactions and relationship history
- Identify opportunities for improving accuracy and efficiency in administration
- Engage, train and support fund development staff as required
- Plan and manage budgets
- With the Director of Development, develop budgets (revenue and expenses) and reforecast for the Planned Giving program as required
- Conduct analysis and report on quarterly targets
- Participate in annual departmental planning
- Identify trends in donor portfolio and trends in giving and respond appropriately
- Contribute to ongoing development of the Planned Gifts program and Philanthropy through analysis and creative problem solving
- Other
- In consultation with the Director of Development, engage and liaise with professional advisors for support in resolving complex or contested estate files as necessary
- Maintain knowledge of the federal and provincial estate, trust and tax laws that impact Planned Giving
- This position may require additional responsibilities and duties as assigned by the Director of Development
Job-Related Skills
- Positive, results-driven, team oriented professional with above average communication skills and empathy
- Self-motivated, detail-oriented and highly organized
- Strong data systems and analytical skill to drive fundraising results
- Innovative and inquisitive approaches to acquire, sustain, grow and steward donors
- Customer and solutions focused; thrives in a flexible environment, requiring some evenings and weekends
- Thrives in an international and multi-cultural environment and implements practices supportive of diversity
- Excellent written and verbal communications skills
- Exceptional interpersonal skills and proven ability in developing and maintaining strong relationships with individuals, corporate partners, volunteers and colleagues
- Proficient in Salesforce
Operation Eyesight’s Values:
Equity | Excellence | Citizenship | Innovation | Compassion
Operation Eyesight’s Offer includes:
- 37.5 hour workweek
- The ability to work flexible hours (currently minimum one (1) day in the office with flexibility to work from home up to four days per week
- Four (4) weeks paid vacation per year, plus paid office closure between Christmas and New Year winter break
- Five (5) paid personal days, plus two (2) paid wellness days per year
- Eight (8) Paid sick days
- Extensive heath, dental and HSA/WAS coverage for you and your dependents
- 5% Employer RSP contribution
- Learning and Development opportunities
- Working with caring and compassionate staff that want to balance the many responsibilities we prioritize in our lives while making a meaningful difference. Visit our website: https://operationeyesight.com/about/ to learn more!
- A university degree in a relevant area and a minimum of 3 to 5 years of direct experience with Fund Development and/or Planned Giving
- Demonstrated success managing and growing Planned Giving
- Experience working with databases, analytics and reports for donor segmentation and stewardship
- Excellent listening, collaboration, and Fund Development skills
- Demonstrated ability to organize and prioritize work, managing multiple projects with high efficiency and accuracy
- Committed to ethical fundraising practices and knowledge of CRA fundraising guidelines
- Membership in AFP/CAGP considered an asset
- CFRE designation considered an asset
- Salesforce experience considered an asset
- Experience with WillPower and Wilfora an asset
- Solid knowledge of Microsoft Office
- Must be currently eligible to work in Canada
- Ability to travel within Canada and US
- Valid Driver’s License
- Access to a vehicle (or willing to Uber)
Does this opportunity sound right for you? Please submit your resume and cover letter to HR@operationeyesight.com
This position will remain open until a suitable candidate is found. Kindly note that only applicants who showcase their Fund Development, specifically Planned Giving, experience will be contacted. Thank you.
Last updated May 2, 2024
Position Summary
The Executive Assistant to the President and CEO of Operation Eyesight Universal plays a pivotal role in ensuring the smooth functioning of the CEO’s office and providing essential support to the Board of Directors. This position exists to optimize the CEO’s time and effectiveness by managing administrative tasks, facilitating communication, and coordinating board-related activities, while also providing occasional support to administrative staff as needed.
Key Duties and Responsibilities
- Calendar Management: Coordinate and manage the CEO’s calendar, scheduling meetings, appointments, and travel arrangements efficiently, and proactively anticipate scheduling conflicts or issues.
- Communication Facilitation: Act as a liaison between the CEO and internal teams, external partners, donors, and other stakeholders, ensuring timely and accurate communication, and drafting correspondence and reports as needed.
- Meeting Preparation: Prepare agendas, materials, and presentations for meetings attended by the CEO, ensuring all necessary information is available, and follow up on action items and decisions as required.
- Information Management: Organize and maintain files, records, and documents related to the CEO’s office, including confidential information, ensuring easy access and retrieval when needed.
- Project Coordination: Manage special projects and initiatives assigned by the CEO, coordinating cross-functional teams, tracking progress, and reporting on milestones and outcomes.
- Budget Oversight: Assist in monitoring and managing the CEO’s budget allocations, tracking expenses, processing invoices, and preparing financial reports and forecasts as necessary.
- Event Coordination: Support the planning and execution of events, conferences, and board meetings attended by the CEO, coordinating logistics, invitations, and other arrangements.
- Board Secretarial Assistance: Support the Board of Directors in organizing and conducting board meetings, committee meetings, retreats, and the Annual General Meeting (AGM).
- Prepare and distribute meeting notices, agendas, minutes, and other relevant materials in a timely manner.
- Coordinate logistics for board meetings, including venue booking, catering, and audiovisual equipment setup.
- Maintain accurate records of board proceedings and ensure compliance with governance policies and regulations.
- Provide administrative assistance to various board committees, including scheduling meetings, preparing agendas, and documenting meeting minutes.
Admin Team Support: Provide occasional support to administrative staff during busy periods or staff absences that includes assisting with tasks such as answering phones, handling mail, filing documents, and other administrative duties as required.
Qualifications
- Bachelor’s degree in Business Administration, Management, or a related field.
- Proven experience as an executive assistant or in a similar role, preferably supporting senior executives and boards of directors.
- Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
- Strong communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Discretion and confidentiality in handling sensitive information.
- Flexibility and willingness to adapt to changing priorities and support colleagues as needed.
- Proactive/ self-starter
Last updated May 2, 2024
National (this position is open only for Indian nationals)
| Reporting To | Global Director – International Programmes |
| Location | Hyderabad, India |
| Staff Supervised | 4 to 15 |
| Annual Operating Budget | Up to CAD 5 million |
| Organization | The Country Director reports directly to our Global Director – International Programmes (who is currently based in Hyderabad, India) and coordinates and works closely with our Director – International Programmes and Director – International Finance and Administration. There will be functional relationships with various colleagues in the global office in Calgary and other country directors across Asia and Africa to ensure coordination, smooth functioning, efficient exchange of information and cross-learning. |
| Position Summary | To lead Operation Eyesight’s initiatives in India and promote avoidable blindness-free communities regions in line with the Global Strategy. Key accountabilities: Strategy – To drive forward the country programme strategy that embodies the values, vision, mission, and objectives of Operation Eyesight and ensure it is being delivered in all areas of the organization’s work with new and existing partners. Impact – To ensure that the Country Programme Team is making a significant positive impact for various target groups through delivery of high-quality programmes and ensuring that the processes of planning, implementation, monitoring, evaluation and learning are robust. Finance and Administration – To ensure that the financial management of the organization is accountable and transparent at every level and that all staff are fully aware of and compliant with the relevant finance and administration policies. Networking and partnership building – To represent Operation Eyesight at various forums and networking events to identify potential partnerships and to further take forward the organization’s advocacy agenda in the country. Resource mobilization – To identify fundraising opportunities in the country and submit quality concept notes and proposals in collaboration with the International Programmes Team and Advancement team. Oversight – To oversee Operation Eyesight’s interventions in India as well as in neighbouring countries (Nepal and Bangladesh ). |
| Primary Responsibilities | Leadership Key deliverable: Demonstratable and inspiring leadership in promoting the values, vision, mission, and goals of Operation Eyesight and in the implementation of the Country Programme Strategy. Clearly demonstrate a personal drive for the elimination of avoidable blindness on a sustainable basis and the promotion of gender equality throughout all work, ensuring you lead by example in representing the organizational values, mission, vision and goal.L ead the delivery of Operation Eyesight’s Country Programme Strategy so that Operation Eyesight staff are living the organization’s values and achieving its vision, mission and objectives, and supporting the organization’s overall global strategy Lead the Country Programme Management Team in making key decisions regarding the implementation of the strategy and overall direction of Operation Eyesight. Lead the team in agreeing on the modalities for programming, finance, monitoring, evaluation and learning on each project. Lead the Country Programme Team in all work activities, ensuring the engagement of all stakeholders is held as the highest priority in the delivery of the projects. 2. Governance Key deliverable: The in-country Board of Directors of Operation Eyesight India is well-functioning, active and providing support for the rest of the organization. Regularly update and involve the Board of Directors in the work, progress and challenges of Operation Eyesight, and support the Chair to convene quarterly meetings. Report to the Directors on a regular basis, measuring against the organizational strategy, targets and budget, and ensuring that Operation Eyesight complies with the highest standards of probity and good governance. Ensure that Operation Eyesight operates within the terms and conditions of all legal agreements with the government. 3. Organizational Development Key deliverable: Operation Eyesight continues to grow in capacity, including the quality of projects, finances, human resources, new project opportunities and strategic partnerships. Increase the overall income of the organization by securing new funding for projects through in-country and external funding initiatives. Identify technical capacity gaps, and take action to fill them wherever possible through training or recruitment. Establish, develop and maintain excellent working relationships with the national government and other key stakeholders. Establish and maintain key partnerships with donors in the country. 4. Programme Management Key deliverable: Strong project management systems for planning, delivering and evaluating projects for clearly measurable impact. Ensure that robust systems of planning and delivering projects are in place and implemented, from design and inception to delivery and evaluation. Ensure project performance is monitored regularly and compared to targets, deliverables and budgets. Ensure that the planning, delivery and evaluation of projects complies with donor expectations and the terms of donor contracts, and that reporting to donors is of the highest standard. Ensure that project monitoring data is regularly reviewed at programme meetings by relevant project staff, that learning from the data is maximized, and that changes are made accordingly to project implementation strategies to increase the impact. Ensure that impact is effectively evaluated and measured to the highest standard in all projects on a regular basis, and that learning from the data is maximized and new strategies are adopted to increase impact. Ensure that Operation Eyesight is able to clearly demonstrate the impact of its work through annual impact assessments and promotes and disseminates its impact and learning to partner organizations, target groups and stakeholders. This includes contributing to paper publications and presentations at conferences/seminars and developing position papers with the overall guidance of the International Programmes Team. Using the learning and achievements of past projects, develop new project proposals, ensuring that the key stakeholders and relevant staff members are involved in the process. 5. Performance Management Key deliverable: There is a shared understanding of, and drive towards, excellence within all areas of Operation Eyesight, and quality related priorities and actions are reviewed and implemented across the organization. Develop and maintain an organizational culture of learning and reflection, leading to changes in programme delivery. Ensure that robust organizational learning processes are in place which capitalize on lessons learned, are communicated effectively and develop the organization’s capacity for making real change in the lives of target beneficiaries. Focus on quality in every area of the work by effectively managing Operation Eyesight’s internal performance systems such as Monitoring & Evaluation and individual annual performance reviews. Ensure all staff members within the organization have the capacity to support their teams and partner hospitals and have clear personal development plans and targets to ensure the highest level of motivation and passion across the organization. Ensure staff job descriptions deliver the organizational strategic objectives and personal/professional objectives, and agree on measurable targets for each staff that they, in turn, manage. Facilitate monthly monitoring meetings to discuss progress against objectives and targets with each line report, reviewing areas of success and weakness or areas requiring further support and training. Conduct annual appraisals based on personal objectives and targets and recommend performance related pay to the Global Director – International Programmes. Support individual learning and development plans to foster and encourage talent and new leadership potential throughout the organization. 6. Financial Management Key deliverable: Operation Eyesight’s Finance Administration Policy is adhered to and the Finance Manager is supported to hold all staff accountable for expenditures and financial reporting. In conjunction with the Finance Manager, ensure that there is a robust internal control environment, including sound policies and procedures that safeguard staff and the assets of the organization and funding partners, and thus improve the effectiveness and efficiency of the organization. Evaluate and make any necessary changes to the cost base or the country programme budget with the aim of ensuring the greatest impact and return on investment. Ensure that established policies and procedures on human resources, administration, finance and programmes are understood by staff, implemented and regularly reviewed. Ensure that Operation Eyesight complies with donor terms and conditions agreements and budget thresholds. Carry out routine monthly or quarterly spot checks on petty cash, purchase orders, asset registers and other supporting documentation. Also oversee implementation of projects that comes under Operation Eyesight India Trust (local entity) Ensure FCRA Compliance for Operation Eyesight India Trust 7. Human Resources Key deliverable: Operation Eyesight is a healthy and safe environment, and it is fully staffed with properly trained and skilled members of staff who are supported to achieve the best they can for the target groups and the organization as a whole. Ensure that health and safety are prioritized in every area of Operation Eyesight’s work, especially in road safety. In conjunction with the Global Director – International Programmes, ensure that the Country Programme team is fully staffed with the best people for each post, irrespective of their background or gender. Support the Global Director – International Programmes to review and implement the Learning and Development Plans. Ensure all key human resources policies, such as the Code of Conduct, Equal Opportunities Policy and Child Protection Policy, are living documents that are clearly reflected in the day-to-day work of the organization. Ensure that the Conditions of Service or all the clauses in employment contracts are upheld by all staff and reviewed annually. Ensure internal employee well-being is reviewed and supported throughout all work and activities. Create space and time to explore and develop well-being and lead by example in focusing on staff well-being for all Operation Eyesight employees. Build capacity of team on different technical aspects and programmatic needs. Promote team cohesiveness and culture of support and appreciation to enhance team bonding. In- country Fundraising Key deliverables: The fundraising efforts of Operation Eyesight India is well-functioning, active and the fundraising team is supported in fundraising activities. Extend support to Fund mobilizing team in developing fundraising strategies tailored to the country’s needs. Building relationships with potential donors- institutions, high net worth individuals, corporates, High Commission, Embassies, etc. Writing grant proposals and concept notes and securing funding Stewardship of existing donors to ensure retention Providing leadership and support to fundraising team Ensuring compliance with legal and ethical standards Representing the organization in fundraising-related matters Advocacy and External Representation Key deliverables: Lead advocacy efforts, represent Operation Eyesight in key forums and conferences, collaborate with internal and external stakeholders. Advocacy at national and state level to bring eye health in the priority agenda of the Government by influencing policy to bring the landscape change in the country. Represent Operation Eyesight in different forums, conferences, and donors’ meetings. Be the part of different eyehealth INGOs forums, collation and VISION 2020. Help Global Director in publishing papers in renown journals and conferences |
| Educational Experience | Master of Public Health (MPH) or Master of Health Administration (MHA) or MBA in Healthcare or other related disciplines with a focus on community health. |
| Work Experience | Minimum 10 years’ experience in the development sector with at least five years at a senior leadership level with medium to large INGOs or NGOs or with other development agencies.Preference will be given to the candidates who have eye health sector experience. Demonstrated technical expertise in project, budget and resource management. Ability to provide strategic direction to the Country Programme Team and support on-the-ground programme implementation. Ability to use data and its analysis for decision making around programme strategies and policy interventions. Experience developing funding proposals and reports for grants, foundations, private donors and public funders. Experience in the management of large institutional grants, and its effective utilization. Proven track record of strong management skills with complex programs. Ability to recruit, mentor and manage high-performing teams. Outstanding written and oral communication skills in English. Good presentation skills and experience. Ability to pragmatically solve problems and plan a course of action using analytical, conceptual, strategic and forward-thinking abilities to achieve an effective resolution. Experience in engaging with a wide range of stakeholders including advisory groups, coalitions, forums, foundations and practitioner groups.High achievement orientation. Is able to think outside the box in identifying solutions to challenges/gaps in programme delivery. |
| Working Conditions and Job Requirements | Headquartered in Hyderabad, India Frequent travel to country programmes and project locations in India and South Asia Flexible working hours to accommodate Calgary office hours (Mountain Time). Act as an ambassador for Operation Eyesight in a variety of professional and social settings. |
APPLICATION PROCESS
Please submit a comprehensive CV in English with a supporting cover letter, including the names of three referees (including a current or most recent employer) as well as expected salary, last salary earned and required notice period. Applications should be sent by e-mail to the following address, and clearly specify the job title – Country Director, India – in the subject line:
Email to send applications: babua@operationeyesight.com
Application deadline: 31st May 2024
Only shortlisted candidates will be contacted. The full interview process will include a variety of assessments and interviews.
Last updated May 14, 2024
Volunteer Opportunities
The Operation Eyesight Canada Board of Directors is currently seeking new volunteer board directors. Operation Eyesight is a Calgary-based international development organization working to prevent blindness and restore sight in South Asia and sub-Saharan Africa. The organization’s volunteer board directors are responsible for the strategic direction and oversight of the organization, and for maintaining key relationships with groups and individuals that affect Operation Eyesight’s ability to fulfil its mission and vision.
If you a) have experience in not-for-profit and/or the international development sector OR as a senior executive in the private sector, and b) share Operation Eyesight’s values of equity, innovation, global citizenship, compassion and excellence, please contact us. We would like to discuss this opportunity with you.
Directors are elected for a two-year term. The board meets eight times per year, which includes six virtual meetings (held on a weekday morning for approximately two hours) and two in-person meetings per year in Calgary. Directors also participate in at least one sub- committee each.
We strive to foster a culture of diversity, inclusion and gender equity, on the board and throughout the organization.
We are looking for two new directors. Priority consideration will be given to those who have one or more of the following:
- Previous government relations experience working for an NGO or the Government of Canada
- Experience as a volunteer or as a professional in fund development – Major Gifts and Grants
- Current or previous experience working as a senior executive in the private sector
- Experience serving on not-for-profit boards with a strong interest in governance and oversight rather than operations
To apply, please contact hr@operationeyesight.com before May 15, 2024. Your email will be forwarded to the Chair of the Governance & Nominations Committee.
Applicants should provide their contact information and a cover letter expressing their interest and what skills and experience they would bring to the board.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Be part of a global community
As a new board director, you would join a diverse group of about 12 individuals from across Canada, all deeply committed to creating access to affordable, quality eye health care for families and communities across Operation Eyesight’s countries of work. You would also join a global community – of international board members, staff, donors, volunteers, healthcare providers and other supporters – working toward a shared vision of the elimination of avoidable vision loss.
“I am elated to serve on the Operation Eyesight Board. Dealing with some visual impairments myself, I do not take eyesight for granted. I share Operation Eyesight’s values, and I am impressed by its innovative, sustainable and scalable business model.” – Dr. Diane Isabelle, Chair – Innovations & Programmes Committee, Operation Eyesight Canada Board of Directors
“The ability to see leads to better educational opportunities, the ability to contribute to the family’s wellbeing, the empowerment of women, and the coming-together of communities with a common purpose. I’m excited to be a part of this transformational organization!” – Mr. Shaad Oosman, Chair, Operation Eyesight Canada Board of Directors
“As an ophthalmologist, seeing the difference the gift of sight makes in someone’s life is the most rewarding part of my job. I’m excited to be part of a global community that impacts not only the lives of individuals, but entire communities, regions and countries.” – Dr. Fatimah Gilani, Director, Operation Eyesight Canada Board of Directors
