Donation Payment Terms & Conditions


This Privacy Policy was last modified on [October 21,2020].

Operation Eyesight Canada has been a Registered Charity in Canada since 1967 (No. 119068955 RR0001) and operates under the name and style of Operation Eyesight Universal.

These are the Donation Payment Terms and Conditions which govern your use of the donation payment services provided through the web domain (the “Website”).

By using our payment submission process, you agree to be bound by these Terms and Conditions applicable to your donation, as well as the Website Terms & Conditions of use as further identified below.

In these terms and conditions, “We/us/our” means Operation Eyesight Canada “You/your” means you as a user of the Website.

The donation services

We will use your donation at our discretion but within our stated charitable objectives.


All payments through the Website are to be made by credit card. Payments may include one-time donations, or regular (monthly) payments. When you select monthly payments, you agree that you are scheduling a series of donations to be made on the day of the month, consistent with your original payment date, until further notice or cancellation. You agree that if you make a series of donations through our Website, each of these donations is covered by these Terms & Conditions, and you authorize our payment service provider to request funds from your credit or debit card on the same day each month on a recurring basis until these services are cancelled.

To cancel your regular donation, please contact us via email at info [at] operationeyesight [dot] com

Information from you

To complete a donation through the Website, we will require certain information from you, including your name, billing address, email address, telephone number, and credit card details in order to process the payment.

When you submit your payment details, this information will be transferred to our payment provider, and your data will be collected and processed securely by them. Please visit our Privacy Policy for more information on how we maintain and protect your data.

Refund policy

We do not provide refunds of donations except under limited circumstances that are deemed appropriate at our sole discretion.

These exceptions and circumstances may include, but are not limited to:

  • Credit card chargebacks or threatened chargebacks;
  • De-registration with CRA;
  • Dispute over authorization of the transaction charge;
  • Suspected fraud or misdirection in the donation or by us;
  • Technical errors;
  • Donor data entry errors.

If a refund is issued, we will cancel the original donation receipt issued to the donor.

Unless otherwise agreed by us in our sole discretion, refunds are subject to a 30-day waiting period so that we can confirm the legitimacy and receipt of the original donation payment prior to providing the refund.

If you make an error in your donation, please contact us either by email at info [at] operationeyesight [dot] com, or by phone at +1800.585.8265 Ext 1.


We reserve the right to amend these Donation Payment Terms & Conditions at any time. Each time that you access the Website or submit a Donation Payment through our online services, you agree to be subject to the then-current terms.

Governing law

This Agreement and any action related thereto shall be governed by the laws of the Province of Alberta. The parties consent to the exclusive jurisdiction of the courts of Alberta, Canada in resolving any dispute which may arise in relation to a donation or a donation refund.

Terms of Use Agreement

You agree to the Website Terms & Conditions


You consent to the Privacy Policy


If any provision of this Agreement, or any portion thereof, is held to be invalid and unenforceable, then the remainder of this Agreement shall nevertheless remain in full force and effect, and the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

Contact us

If you have any questions regarding these terms, please contact us at info [at] operationeyesight [dot] com.