This impactful role provides strategic and operational leadership for OEU’s programmes across India, Bangladesh, and Nepal, driving governance, compliance, resource mobilization, and sound financial management while strengthening government and stakeholder relationships.

The Database and Gift Administration Officer will drive accurate, timely processing of all incoming donations, safeguard CRA receipting compliance, and maintain the integrity of donor data across Operation Eyesight’s Salesforce CRM. This role reconciles revenue with precision, serves as the key link between Fund Development and Finance, and delivers the reporting that guides organizational decision-making. By protecting data accuracy and donor trust at every step, this role helps ensure that every gift is stewarded with the care it deserves – powering OEU’s mission to eliminate avoidable blindness.

What does the Opportunity Look Like

Operation Eyesight is looking for a detail-driven Database and Gift Administration Officer to join our Advancement team. In this role, you’ll be at the heart of our fundraising operations — accurately processing and reconciling every donation we receive, safeguarding CRA compliance, and keeping our Salesforce database clean, current and reliable.

You’ll serve as the key link between Fund Development and Finance, ensuring revenue data flows smoothly between teams and that donors receive timely, accurate acknowledgement of their generosity. If you take pride in precision, enjoy working with data, and want your work to directly protect donor trust and financial integrity, we’d love to hear from you.

Full Time, Permanent

Key Responsibilities

Gift Processing & Tax Receipting

• Open, sort and distribute incoming physical mail, including cheques and donor correspondence
• Accurately and promptly process all incoming donations in Salesforce — cheques, credit cards, online gifts, EFT, payroll, third-party platforms, stock and wire transfers
• Ensure proper gift coding, fund allocation and campaign attribution in collaboration with fundraisers
• Reconcile donation records with bank statements, and complete and reconcile deposit batches
• Track and manage recurring donations, direct deposit files and payment adjustments
• Generate and issue tax receipts and acknowledgements in line with CRA regulations and organizational timelines
• Provide Finance with donation reports for entry into accounting systems
• Respond to donor inquiries related to donations, receipting and payment processing
• Monitor and maintain secure access to online donation portals and platforms
• Maintain documentation of gift processing procedures and internal controls

Database Administration & Reporting

• Administer Salesforce CRM day-to-day, ensuring data accuracy and record integrity
• Maintain fund codes and General Accounting Units (GAUs) per data governance practices
• Support team members with report generation and data extraction
• Produce recurring revenue reports (monthly, quarterly, annually) for leadership
• Recommend database improvements and efficiencies
• Coordinate with technical support and external vendors to resolve system issues
• Support the rollout of approved system enhancements

What are we Looking For?

• 2–4 years of experience in gift processing, database administration or fundraising operations
• Proven experience with CRM systems; Salesforce proficiency required
• Experience reconciling financial data and working alongside accounting teams
• Working knowledge of CRA charitable receipting regulations
• Familiarity with database management, data governance and reporting principles
• Strong analytical skills and the ability to turn data into meaningful fundraising reports
• Exceptional accuracy and attention to detail in a high-volume data entry environment
• Discretion in handling confidential financial information

What’s in it for You?

• A collaborative, detail-driven Advancement team
• Hybrid work model (3 days/week in our Kensington office)
• The chance to make a real difference – every gift you process and every dollar you protect helps power OEU’s mission to eliminate avoidable blindness
  
  
  Please submit your resume and cover letter to HR@operationeyesight.com
  Only shortlisted candidates will be contacted 
  We look forward to hearing from you 

Location: Calgary, AB

Hybrid: 3 days in office Tues-Thurs

Job Type: Full Time

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Operation Eyesight Canada is currently seeking applications for volunteer Board Director positions. Operation Eyesight is a Calgary-based international development organization dedicated to eliminating avoidable vision loss in South Asia and sub-Saharan Africa.

Volunteer members of the Board of Directors provide strategic leadership and governance oversight for the organization. Board members also help cultivate and maintain key relationships with stakeholders that support Operation Eyesight’s mission and vision.

We invite applications from individuals with expertise and experience in one or more of the following areas:

• Accounting / Finance
• People, Culture & Change Management
• Governance

Ideal candidates will:

• have experience in the not-for-profit sector or have served as senior executives in the private sector; and
• share Operation Eyesight’s core values of equity, innovation, global citizenship, compassion, and excellence.

Board Directors are elected to two-year terms. The Board meets virtually eight times per year for approximately two hours per meeting, and one or two times annually in person. Directors are also expected to participate in standing committees and/or working groups.

Operation Eyesight is committed to fostering a culture of diversity, inclusion, and gender equity, both within the Board and throughout the organization.

We are recruiting FOUR new directors. Priority consideration will be given to those who have one or more of the following:

• CPA Designation.
• Two (2) positions to join the Board and the Finance, Audit & Risk Committee. Priority will be given to candidates holding a CPA designation.
• One (1) position to join the Board and provide professional expertise in People, Culture & Change Management.
• One (1) position to join the Board and the Governance & Nominations Committee. This role is intended for someone with prior experience serving on not-for-profit boards and a strong interest in governance and oversight rather than operational management.

To learn more about Operation Eyesight’s mission to prevent blindness and restore sight, visit operationeyesight.com.

How to Apply:

Interested applicants are invited to submit their application by contacting: hr@operationeyesight.com

Applications will be forwarded to the Chair of the Governance & Nominations Committee.

Please include:

• Your contact information
• A cover letter outlining your interest in the position and the skills and experience you would bring to the Board

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.